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When life throws unexpected financial challenges our way, the Special Benefit emerges as a light at the end of the tunnel, providing crucial support for those who are not eligible for other income support payments.

Understanding how to apply for this benefit is the first step.

Let’s explore the application process and empower you to take the necessary steps to secure the support you need.

Who can receive it?

To be eligible for the Special Benefit for a Child, you need to meet, the following rules:

  • ✅ You must be experiencing financial difficulties.
  • ✅ You cannot receive any government income or family support payments.
  •  Your child is an Australian citizen or permanent resident.
  • ✅ You have custody of your child.

This is because the Special Benefit is targeted towards those who are not eligible for any other income support payments, whether due to a lack of residency time in Australia, temporary visa holders, or Australian residents under 16 years of age.

Moreover, the Special Benefit also caters to unique situations such as parents or guardians who have recently faced significant disruptions, like sudden job loss or health crises, and are not currently receiving any other forms of government assistance.

It ensures that these individuals, who might fall through the cracks of other support programs, receive the financial help they need during challenging times.

The aim is to provide temporary relief and stability for those in urgent need, reflecting the program’s commitment to addressing diverse and pressing financial needs.

✅Additionally, parents or guardians who do not receive any other income support payment and are facing financial difficulties can apply for the Special Benefit for their children.

✅Students can also benefit from the program. Approval for full-time study or training to fulfill a mutual obligation is necessary.

Financial hardship

You’re in financial hardship if all of the following apply:

  • ✅You have less than $5,000
  • ✅Your income is less than the Special Benefit fortnightly payment
  • ✅You can’t improve your financial position.

Step-by-step guide for online application

If you choose to apply online, follow these steps:

  • ✅1. Log in to myGov.
  • ✅2. Select “Make a claim” or “Check claim status,” then “Make a claim.”
  • ✅3. Under the “Other payments” category, choose “Get started.”
  • ✅4. Select “Apply for Special Benefit” and follow the instructions to complete your application.

To track the progress of your online application, log in to myGov and select “Make a claim” or “Check claim status”.

Can I apply by phone?

If online application is not an option, you can call the Employment Services line of the Social Assistance Center.

This service is available for those who need assistance with their application but prefer not to use online platforms.

If you prefer to speak in your own language, the multilingual telephone service option is available, allowing you to communicate with an interpreter who can assist you throughout the application process.

This ensures clear and accurate communication, especially if English is not your first language.

For non-resident parents or guardians applying on behalf of an Australian citizen or permanent resident child, it is necessary to complete and return the Special Benefit Application Form for a child.

Make sure all necessary fields are completed accurately to prevent any delays in processing.

Learn how to track your application

After submitting the application, you will receive a receipt that includes crucial information such as confirmation of the application’s submission, the identification number of your application, and a link to track your progress.

This link can be accessed through myGov, where you can view updates on your application status in real-time.

Additionally, you can use the Express Plus Centrelink app to monitor your application, offering a convenient way to stay informed.

The government is committed to providing a quick and efficient response to your application.

If additional information or documentation is required, you will be notified to provide it promptly.

If you believe there has been a mistake in the decision or if your circumstances change, you have the right to request a review of the decision.

Ensure that you keep all relevant documents organized and readily accessible to avoid delays.

This benefit is specifically designed to offer crucial financial support during difficult times, and staying informed about your application’s status will help you manage the process effectively.

Remember, this support aims to provide a financial cushion when it’s needed most, helping you navigate through challenging periods with greater stability and peace of mind.

✅Don’t hesitate to explore the available resources, as government benefits are essential help in times of financial need.

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